FREQUENTLY ASKED QUESTIONS


General Questions

Bright HQ is ideal for meetings, brainstorming sessions, training courses, workshops, seminars or other small events. Our flexible, open space allows for up to 30 people in theatre style, or up to 20 people around tables, depending on the layout.

Check out our room configurations here.

Our space is designed to be both functional and cosy.

Your booking will include perks like free wifi, a big 10sqm whiteboard wall, 50’ TV, one exclusive space as well as the Coffee Room which includes complimentary tea & coffee, plus much more.

Looking for something specific? Let’s get in touch and discuss how we can help.

Yes absolutely (well within reason … we like to go out and have some fun too)! … If you are considering a weekend or after-hours booking, get in touch and we will check the availability of our team and the room.

We’re a pretty popular venue! In order to reserve your booking, we ask that you pay the full hiring fee within 7 days of booking.

If you believe there will be an issue with your payment, please discuss this with us as soon as possible.

Absolutely. As long as you are happy to stick to our normal booking terms & conditions.

Each case is different and the best option would be to call us on 07 3666 0924 or email info@brighthq.com.au to discuss the details.

Our team (including our lovely office pooch Biscuit) are looking forward to welcoming you at Bright HQ! Please email info@brighthq.com.au to see if the date you are planning is available.

Once you have confirmed availability, our friendly team will look after your booking via email or over the phone.

Change of plans? We are bummed to find out that you need to cancel the booking …

For weekday bookings, you can receive a 50% refund if you cancel 14+ days prior to your booking. No refunds will be provided for cancellations less than 14 days prior the booking. Weekend bookings are not refundable.

If you need to move your booking to another date, this will be treated as a cancellation & re-booking.

We require everyone who books our space to hold a general public liability insurance. 

 

Food / Drink / Catering

Looking for your nearest caffeine hit? We’ve got you covered:

– Hemingway Cafe is conveniently located right next to us!
– Dot. Espresso (across the road from HQ) is the go-to for coffees, freshly squeezed juices and teas.
– Sourced Grocer around the block delivers fresh organic food accompanied by a vibrant atmosphere. 

You can have a look at our full list here and make a choice for yourself!

If you want us to sort all the catering for you, say no more and order our full-day package which includes room hire, selection of tea & coffee, morning & afternoon tea, and lunch!

Please note we don’t offer catering for 1/2 day or weekend bookings! However, we’re happy to suggest a range of self-catering options.

Absolutely! Feel free to tell us what you want and we can suggest a couple of good options based on your preferences. Or get creative with your own favourite caterer. Our own limitation is no red wine.

Not to discriminate against red wine … we all love how it tastes! … but unfortunately, we don’t like how it looks on our woollen carpets.

If lunch or a drink is what you’re after, don’t stress – you’re smack bang in the middle of the cafe, restaurant and bar precinct of Teneriffe!

Zero Fox: think Japanese and Korean eats in a chill environment + a bar.
Sourced Grocer: a HQ favourite, you’ll love the down-to-earth service and fresh menu.

Still unsure? Have a look at more options here.

 

Attendee FAQs

Once you book with us, you receive a complimentary car park in our underground parking space. You can find additional parking within walking distance of HQ can be found on Dath St, Vernon Terrace, Ethel St and Florence St.

Still confused? Let us know and we will email you a parking map which has everything you need and more!

Hello and welcome to the Sunshine State! Bright HQ is located in Teneriffe – on the fringe of Fortitude Valley and 2.5 km from Brisbane’s CBD!

We recommend the following accommodation options to you (you are welcome to do your own research of course)!

  • Goldsborough Place Apartments (across the road)
  • Emporium Hotel (3 mins to HQ)
  • M&A Apartments (5 mins to HQ)
  • Oakwood Hotel & Apartments Brisbane (8 mins to HQ)

 

Venue FAQs

We (our dog Biscuit especially) are always happy to welcome visitors into Bright HQ!

Please call us on 07 3666 0924 or email info@brighthq.com.au to organise the best time for a visit.

Our space is flexible in terms of layouts! Whether you want your event setup in theatre, classroom, u-shape, boardroom, or pods – we’ve got you!

We prepared this page about the most popular room configurations, including photos.

We understand that each booking is unique and are ready to assist you with finding the best layout for your event.

Have a look at the AV available at Bright HQ and if you think you will need an adaptor, please bring one with you.

Water, tea & coffee will be available for you throughout the booking, so you are covered on that front!

If you are unsure about anything, please get in touch and we will do our best to assist.

Otherwise, don’t forget your positive mind and creativity. We look forward to welcoming you at Bright HQ!

Indeed we do! Feel free to choose something for your taste to read during the breaks. 

But don’t forget to put the books back to their colour coordinated order #perfection

Our office warrior Biscuit is always happy to greet you once you walk in and keep your energy up once you go on breaks.